At Welaka Movers, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us. By using our services or website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide our moving services and improve your experience. The information we collect includes:

Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (such as credit card details)
• Move details (date, time, items to be moved, etc.)

Non-Personal Information:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages visited on our site
• Device type and screen resolution
• Cookies and similar technologies

2. How We Collect Information

We collect information through:

• Direct interactions: When you book a move, contact us, or sign up for newsletters or promotions, you may provide personal information directly.
• Automated technologies: We use cookies, web beacons, and other tracking technologies to collect non-personal information during your visit to our website.
• Third-party providers: We may receive personal data from third-party services, such as payment processors or marketing partners.

3. How We Use Your Information

The information we collect is used to:

• Provide and deliver our moving services
• Process payments and billing
• Communicate with you regarding your bookings and service updates
• Respond to your inquiries, feedback, and support requests
• Improve our website and services based on user feedback and behavior
• Send marketing communications, promotions, and special offers (with your consent)
• Comply with legal obligations and resolve disputes

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party companies that assist with processing payments, scheduling, and moving logistics.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Privacy Rights

Depending on your location, you may have certain rights concerning your personal data. These rights include:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in the emails we send or by contacting us directly.
• Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise your rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites, services, or advertisements that are not operated or controlled by Welaka Movers. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Welaka Movers
699 Co Rd 309
Welaka, FL 32193
Phone: +1 386-244-7377
Email: welakamovers.com

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.